Report a Violation
How to Report a Violation
City Code Enforcement
Most violations can be resolved quickest through city code enforcement (call 311, submitting a complaint online (click appropriate violation category), or download the CLT+ app for easy reporting).
Enforced codes include:
  • Tall grass/weeds
  • Parking
  • Nuisance/Noise
  • Trash
  • Animal control

See a violation in the community that needs to be addressed by the HOA?
Email CAMS, the property management company, at In your email, please include the following:
  • Home address of the violation
  • Description of the violation
  • Picture 
    • If you do not wish to submit a photo, please note that your report will be investigated during the next routine community inspection before a notice can be sent to the homeowner in violation. 
Items HOA can generally enforce but not limited to the following:
  • Unmaintained / overgrown landscaping
  • Damaged exterior / fencing
  • Leaf Removal
  • Tall Grass
  • Power Washing
  • Inoperable vehicles
  • Damaged Mailbox
  • Missing Shutters / torn screens
Please reference the Architectural Design Guidelines for standard expectations.
*HOA cannot enforce parking infractions for vehicles parked on City of Charlotte maintained streets. 

Received a violation?
Violation Timeline and Fines- Guideline 
1st Letter: Notice to Correct
2nd Letter: Hearing Notice- meeting with Board members to discuss your violation and plans to correct. Fines can be imposed at this stage at up to $100/per day, per occurrence.
Once you have the corrected the violation, you may email photo documentation to to have your violation resolved before the next inspection. 
HOA can lien and foreclose for unpaid fines.
**Items of a grave nature, safety, or a one-off occurrence can be escalated straight to a hearing. 
Did you know you can respond to your violation letter online? Visit and check out a copy of your letter along with a full-sized color photo under the "Violations" tab.