How to Report a Violation
City Code Enforcement
Most violations can be resolved quickest through city code enforcement (call 311, submitting a complaint
online (click appropriate violation category), or download the
CLT+ app for easy reporting).
Enforced codes include:
- Tall grass/weeds
- Parking
- Nuisance/Noise
- Trash
- Animal control
See a violation in the community that needs to be addressed by the HOA?
Email CAMS, the property management company, at
email@camsmgt.com. In your email, please include the following:
- Home address of the violation
- Description of the violation
- Picture
- If you do not wish to submit a photo, please note that your report will be investigated during the next routine community inspection before a notice can be sent to the homeowner in violation.
Items HOA can generally enforce but not limited to the following:
- Unmaintained / overgrown landscaping
- Damaged exterior / fencing
- Leaf Removal
- Tall Grass
- Power Washing
- Inoperable vehicles
- Damaged Mailbox
- Missing Shutters / torn screens
*HOA cannot enforce parking infractions for vehicles parked on City of Charlotte maintained streets.
Received a violation?
Violation Timeline and Fines- Guideline
1st Letter: Notice to Correct
2nd Letter: Hearing Notice- meeting with Board members to discuss your violation and plans to correct. Fines can be imposed at this stage at up to $100/per day, per occurrence.
Once you have the corrected the violation, you may email photo documentation to
email@camsmgt.com to have your violation resolved before the next inspection.
HOA can lien and foreclose for unpaid fines.
**Items of a grave nature, safety, or a one-off occurrence can be escalated straight to a hearing.
Did you know you can respond to your violation letter online? Visit https://wdm.cincwebaxis.com/ and check out a copy of your letter along with a full-sized color photo under the "Violations" tab.